Terms & Conditions

FAQ’s

The Soap Museum

Our 'cyberattic' is where we collect umages and information of some of the best novelty soaps ever made. There is a rich history of bath products that have been offered to the public over the last century. All of the items pictured are no longer in production and unfortunatley not for sale.However, we do have most of these items in our private collection. 

If you would like to help us preserve history and have historic knowledge or fond memories of any of the items displayed in the Soap Museum, please write to us at service@soaponarope.com! We are always anxious to learn as much as possible about these treasured bits of history.

Our Return Policy: If you aren't satisfied, simply return any unused and undamaged products within 30 days for a full refund minus the shipping charges.Returns should be carefully packed and sent to: Soap-On-A-Rope.com, P.O. Box 73, Waterville, OH  43566

Privacy Policy: At Soap-On-A-Rope.com, we value and respect your privacy. Information that you share with us is only used to ensure a positive e-commerce shopping experience for you. Your information is intended solely for use by management to analyze and record customer shopping behaviors and requirements. These records help us to continually improve the products and services that make shopping at Soap-On-A-Rope.com a unique experience on the Internet.
We promise not to sell, share or use your information without your permission.
Should you have any other concerns, please address them to our customer service personnel at service@SoapOnARope.com

Our Out-of-Stock Policy: Because we represent dozens of individual soap crafters from around the world, some items in our catalog may not be immediately available for shipping. When an item you request is out of stock, we will advise you of this situation via e-mail, advise how long this backorder situation is expected to last and give you the option of withdrawing your order. In any event, we will not process your credit card transaction until the products ordered are actually shipped.

 


 

Secure Online Ordering: We are committed to protecting your Credit Card information. Our web site is housed on a Secure Server and utilizes an encrypted shopping cart from Miva Merchant. If your browser supports SSL (Secure Socket Layer) then your Credit Card information will be protected when shopping Soap-On-A-Rope.com.


Ordering Options:

  • Convenient Shopping Cart with Secure Online Ordering.
  • Use our Mail-In or Fax order form (419) 878-6126.
  • Call Toll Free 1-888-773-7295 ( United States Only )
  • International Calls (419) 878-2300
  • Phone Order Hours: 8:00am to 8:00pm (EST) 5 days a week.
    Fax Orders 24 hours a day 7 days a week.